Let’s Connect


We’re here to help.

Whether you have a question about your order, need help choosing the right size, or want more information about our bedding collections, our team is happy to assist you.

Customer Support

📧 Email: customer@greenthreadsglobal.com
📍 Business Address: 53 Priors way Maidenhead , United Kingdom

We aim to respond to all enquiries within 24–48 business hours.

Order Enquiries

If you’re contacting us about an existing order, please include:

  • Your full name
  • Order number
  • A brief description of your query

This helps us assist you as quickly as possible.

Returns & Exchanges

For returns, exchanges, or faulty items, please email us first before sending any items back.
Include clear photos if your item is damaged or incorrect.

You can view our full Return & Refund Policy [here].

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

(Excludes UK bank holidays)

Frequently Asked Questions

Before contacting us, you may find your answer on our:

  • Size Guide
  • Shipping Policy
  • Care Instructions
  • FAQs page

Contact Us

Better sleep starts with better choices.

We’re here to support you — from product questions to order assistance — every step of the way.
Thoughtfully crafted bedding for a cleaner, more comfortable home.
At GREEN THREADS GLOBAL, we design bedroom essentials using carefully selected materials and responsible production practices — because how something is made matters as much as how it feels.
If you need help choosing the right sheets, have a question about your order, or simply want to learn more about our process, our team would be happy to hear from you.
We reply to most messages within 24–48 business hours.

We’re Here to Help

🕘 Availability
Monday – Friday
9:00 AM – 6:00 PM (Local Time)

📧 Email Us
support@greenthreadsglobal.com